If your business collects or handles protected health information (PHI), having a HIPAA-compliant website isn’t optional—it’s essential.
As digital tools continue to evolve, HIPAA requirements in 2025 are more important (and more scrutinized) than ever. Whether you’re a healthcare provider, wellness practice, or medical consultant, your website plays a critical role in protecting your patients’ data and your business.
What Is a HIPAA-Compliant Website?
A HIPAA-compliant website ensures that any health-related data submitted or stored through the site is secure, encrypted, and protected in accordance with U.S. HIPAA regulations. This includes things like appointment forms, contact forms, live chat, and patient portals.
In 2025, compliance also includes following updated guidelines for telehealth communications, consent tracking, and third-party integrations that touch patient data.
Common HIPAA Violations to Avoid
- Non-secure contact or appointment forms: Forms must be encrypted and sent via secure channels.
- Using unencrypted email or chat tools: Generic website chat tools like Facebook Messenger or unencrypted email can expose PHI.
- No Business Associate Agreement (BAA): Any third-party service (hosting, form providers, CRMs) must sign a BAA to ensure shared responsibility for compliance.
- Failure to restrict access: Admin areas or data dashboards must require proper authentication and role-based permissions.
- No audit logs or data backups: You need records of who accessed what, and the ability to restore data if needed.
HIPAA Website Compliance Checklist for 2025
- SSL certificate installed (HTTPS only)
- Secure hosting with access logs and firewall
- End-to-end encryption for all data transmissions
- HIPAA-compliant web forms and patient portals
- BAAs in place with all relevant vendors
- User access controls for your website backend
- Regular security updates and vulnerability scans
- Consent and privacy policies clearly displayed
Tools and Platforms That Help With Compliance
Some platforms offer HIPAA-compliant services or plugins, but you want to ensure proper setup and documentation. Popular HIPAA-compliant solutions include:
- LuxSci (email and forms)
- Paubox (encrypted email)
- JotForm HIPAA (form builder)
- Google Workspace (with BAA)
- Go High Level (with proper setup and BAA)
Do You Need a HIPAA-Compliant Website?
If your site collects *any* health-related data that can identify a person (even a name and condition in a form), you are legally required to comply with HIPAA.
This applies to medical practices, therapists, dentists, chiropractors, telehealth providers, and even some health coaches.
If you’re unsure, it’s better to err on the side of caution and consult with a compliance expert.
📩 Need help creating or upgrading your HIPAA-compliant website?
[Schedule a Free Consultation] — We’ll help you ensure your website protects patient data, meets compliance standards, and still works beautifully.
